Benefits

  • Reduce Support Calls into the Call Center
  • Reduce Truck Rolls
  • Quickly identify configuration problems
  • Provides hard evidence to network managers to reduce finger pointing
  • Provide a real-time diagnostic tool that doesn't use historical data
  • Combine network and configuration variables to analyze connections
  • Develop network signatures for typical problems

DataLite : Configuration and Performance Data directly from the Customer's Desktop

With every passing week the Internet is evolving, growing, and embedding itself deeper into our daily lives, primarily led through technological advancements and increasingly fast and affordable broadband offerings deployed using an increasing range of access technologies including ADSL, LLU, MAX, ADSL2+, WiMAX and HSPDA.

With these rates of change, the higher speeds being offered and the range of technology offerings available it's increasing difficult for Telcos & Service Providers to get hard data on the true end user experience.

Epitiro's DataLite platform enables Telcos, Service providers and Enterprises to quickly and easily provide Network configuration & performance testing directly from the Customer's Desktop.

Performance issues hi-lighted include:

  • Reduce Customer Support Calls
  • Reduce Truck Rolls
  • Quickly identify configuration problems
  • Provides some 'hard evidence' to users and network managers to reduce finger pointing
  • Provide a real-time diagnostic tool that doesn't use historical data
  • Combine numerous network and configuration variables to analyze connections
  • Develop network signatures for 'typical' network problems